I brought my truck in for service at Avenue Rd Nissan today and all I can say is WOW. I am a second Pathfinder, and because of events at a different dealership that I was not happy about, I do most of my service myself.
Today I had a service done at Avenue Rd and all I can say is wow. The service department staff was fantastic...And then they even washed my truck!!!
Avenue Nissan - December 2016
After having leased 3 cars in the last 4 years from 401 Dixie, the subpar level of service forced me to go in search of a new place. So when it comes to dealerships, Avenue Nissan is head and shoulders above the rest.
I've worked with Jimin, Tamar, and Catherine Wong. From the point of purchasing my vehicle (and getting a great deal in the process) to the outstanding level of service, I'm confident that I've found the right dealership to do business with.
Avenue Nissan - November 2016
Charles Chun and Catherine Wong are great! My brother-in-law's car died across the street from Avenue Nissan, just as I was to pick both him and my niece up from her dance class.
It was after closing time, but Charles and Catherine let me in their dealership and offered me the use of their jump starter. My brother-in-law and I had his car going in minutes, and we got my niece home well in time for bed.
If this is how they treat a non-customer, I can only imagine the attention and care Charles and Catherine offer to those who go to their dealership for sales or service.
Thank you, again!
Marzal (from Google)
Avenue Nissan - October 2016
I left 2 other service dealerships in the west end to come to Avenue Nissan. They have been exceptionally great at keeping track of my car maintenance needs, offering promotions, emailing and calling me back, shuttling me to/from subway stations, quoting me before performing the work and really upbeat and courteous on the phone and at the service desk. Susan C.
Recently, they invited customers to a "Get to Know Your Nissan" event with Christine Mitchell "The Car Lady". What a fun and informative night. I learned more in one hour than I did from browsing through my manual.
Thank you Avenue Nissan team and keep up the great work!
Avenue Nissan - August 2016
It was time for a new car. Tough choices out there these days. I spent some time on the internet learning what was available in my price range. I decided on a black Nissan Sentra SV 6 speed with electric sunroof.
Very nicely loaded and extremely sporty and quick. Unfortunately my requested car was not available in Toronto. One was found about 50 kilometers away. The whole sales and delivery process took about 1 week.
I have never had any dealings with Avenue Nissan before this car. I have owned 2 other Nissans and 1 Datsun over the years. Always been extremely happy with their cars so when it came down to my final decision it was easy. Toyota or Nissan? Mind you my last car was a Toyota and I drove it for 19.5 years with little troubles.
Since the other dealership so called prepped and cleaned up the car before it was delivered to Avenue. From a far the car looked good and was licensed for me to drive away with. When I saw the car up close
I noticed that it could have been detailed far better than it actually was. Ian my salesman made a strong effort to clean the marks on the trunk. He asked me since the Service Manger was away on vacation would I be patient for his return to work and at that time everything would be corrected to my liking.
About 1 ½ weeks later I received a call from Mike Lopez. He asked me to come in and he would like to view the car and see the problems which were inherited from the other dealer.
He told me he would need a few days to investigate what has happened and then a decision could be made for the necessary actions to make my car look like the beauty it should be. He reassured me that in the end I would be fully happy. I believed him and felt I could trust him. He has a very professional likable personality, he seemed sincere.
I could go on and on, but I am not. Mike Lopez came through for me with flying colors.
As he promised. My car was perfect when he redelivered it to me. My car shined like a star. I am so happy that I have a professional good friend to count on when it is time for service.
Mike thank you very much and making me feel like a valued customer, even though I am a first time customer you made me feel special. All your service staff deserves a big thank you for making my "BLACKIE" shine !!!
I want to thank all the people in the sales department that made my new car possible.
I would highly recommend Avenue Nissan for sales and especially service of your new or used car.
Thanks to all.
Avenue Nissan - April 2016
I purchased over 20 cars in last 50 years. Last three cars were purchased from the same dealer and also being serviced at the same dealer Avenue Nissan.
Before buying my first Nissan car years ago I purchased some books about New Cars. Nissan had above average recommendation's , and it proved correct. So far I have good experience with my third Nissan they are dependable and with below average problems.
Based on my recommendations some of my friend and family members also switched to Nissan Cars.
Hopefully I will have the same good experience with this car.
We LOVE to get feedback from our customers and guests. Without it, we wouldn't know how we are doing - either that we're providing great service or that we have areas in which we can improve.
Avenue Nissan strives to exceed the expectations of each & every customer. We are proud of what our customers say about us and while we prefer to get positive reviews, we accept and learn from those not so positive ones. In doing so, we are striving to constantly improve and exceed our customers; expectations. Check out our Google Reviews and write a Google Review to share your experience at our store.